Okay
  Public Ticket #1788973
Design Internet Explorer
Closed

Comments

  •  2
    Michael started the conversation

    Hi there

    I have a problem with the design in IE. Example: I scroll down the hole page. Every elements are visible. Then I scroll up and every video background have disappeared? The same problem in Firefox. Do you have a solution?


    Thank you

  •  8,403
    Tahir replied

    Hey Again,

    Try turning off the Caching and Minification Field in the Plugin Settings and check . 

    Best 


    ThemeNectar Support Team 

  •  2
    Michael replied

    Hi Tahir

    Unfortunately no enhancements.

  •  8,403
    Tahir replied

    I  am still seeing the minification options turned on ? .

    Best 


    ThemeNectar Support Team 

  •  2
    Michael replied

    Yes because there were no change when I turned off the minification.

  •  8,403
    Tahir replied

    Please turn them off and clear cache then, check . Furthermore there are no known conflicts so it could be a plugin conflict. 

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Best


    ThemeNectar Support Team