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  Public Ticket #1790719
Woocommerce - on mobile, first row has only one product/category
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  • markpnielsen started the conversation

    When viewing products or categories on mobile, first row is only containing one product/category, and then afterwards the row gets "filled" up with two products like it should. My settings in Salient are set to 2 columns for mobile.

    Please see the attached screendump.

    Can you help?

    Regards,

    Mark

  •  8,996
    Tahir replied

    Hey M,

    Please update to Salient Theme Version 9.0.2 and Salient VC 5.5.2. 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Best.


    ThemeNectar Support Team 

  • markpnielsen replied

    Thanks for the reply.

    Salient is already updated to 9.0.2 and VC to 5.5.2 - Still same problem.

  •  8,996
    Tahir replied

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks


    ThemeNectar Support Team 

  •   markpnielsen replied privately
  •  8,996
    Tahir replied

    Can you provide the page url where i can see the issue ? .Also which mobile are you testing this in ? .

    Best 


    ThemeNectar Support Team 

  • markpnielsen replied

    Didn't you see my private message?

    But yes - https://quix.dk/udlejning-2/

    iPhone SE and iPhone 7.

  •  8,996
    Tahir replied

    Hey Again,

    This seems like a Safari issue as i cant recreate it in Chrome .

    Its possible the issue is due to the bigger title of the First Category .

    Add this into the Custom CSS box located in your Salient Options panel (All custom css provided is tested in the Live Browser so it will work as intended . If you cant see any changes make sure there is no red cross in the Custom CSS Box as that syntax error would cause all css below it to not show up on the Frontend):

    .woocommerce ul.products li.product .woocommerce-loop-category__title, .woocommerce ul.products li.product .woocommerce-loop-product__title, .woocommerce ul.products li.product h3 {
        font-weight: inherit;
        font-size: 12px !important;
    }

    Thanks


    ThemeNectar Support Team 

  • markpnielsen replied

    I tried, but didnt work. 

    It's the same on Chome, Firefox and Safari for mobile, and it doesn't make a change if i'm in categories or in product list view. It still only shows one item on first row..

  • markpnielsen replied

    Another thing.. - I've just added the standard search feature for woocommerce as a widget in the sidebar, and for some reason, the search results is shown below the sidebar? Please see attached.

  • markpnielsen replied

    And now, for some reason, i can't enable/disable some of the settings in Salient Controlpanel? I haven't touched anything, besides changing between header layouts? I tried loggin out and in a different browser. Please see attached screendump.

  •  8,996
    Tahir replied

    Hey Again,

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Best


    ThemeNectar Support Team