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  Public Ticket #1797597
Blank Popup for Edition
Closed

Comments

  • JoaoCareBrands started the conversation
    November 26, 2018 at 4:52pm

    Hi there,

    I write this ticket because it's very complicated work with this theme. Every time that i want edit something i lost so much time... it's insane. 

    I open the page, i click in "edit icon" and the pop up for setting never show the content. I close the popup, i open again, i close the popup, i open again and nothing is showed. Close everything and try again... With luck the popup show the content. How can I fix this? 

    Many times i want edit a text content, and i pass 2 hours trying. 

    What should i do? Please see the pictures in attachment. 

  •  8,996
    Tahir replied
    November 26, 2018 at 5:26pm

    Hey J,

    Your PHP Settings are likely not correct. Also ensure you are running PHP version 7.1 and not 7.2 as its incompatible .

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team