Okay
  Public Ticket #1800749
Mobile version Issue
Closed

Comments

  • trendyfoods started the conversation
    November 28, 2018 at 4:00pm

    Hi,

    I've made a Speedtest with Google to verify my website and I've tried to indexed the website imao-belgium.be but Google refuse this because the mobile version is not appropriated.

    Could you help me about this issue? I don't see any option for mobile.


    Best regards,


    Gabrielle Charlier

  •  8,996
    Tahir replied
    November 28, 2018 at 4:04pm

    Hey T,

    Please have a look at this Article :Google Page Insights Shows Errors/Warnings.

    Try using the Optimization plugins recommended in this Article http://themenectar.com/docs/salient/performance-optimization-guide/ and check if that makes a difference . 

    Best 


    ThemeNectar Support Team 

  • trendyfoods replied
    December 4, 2018 at 12:09pm

    k I've made this.

    But nothing changes.

    Anyway, I can't update my Salient Theme and I don't understand why..?

  •  8,996
    Tahir replied
    December 6, 2018 at 7:28pm

    Hey 

    Your PHP Settings are likely not correct. Also ensure you are running PHP version 7.1 and not 7.2 as its incompatible .

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team 

  • trendyfoods replied
    December 19, 2018 at 10:51am

    Hey,

    I've checked this and changed my PHP Config.

    I've noticed that my Salient Theme isn't installed on my network (my website is a multisite). It's impossible to download it on the network and i don't understand why. 

    If you go on my website, you can see the problem of loading pages.

    And Google pretend they are "duplicate website" problems too...

  •  8,996
    Tahir replied
    December 19, 2018 at 11:00am

    I am afraid we cant help with Server config Issues. Please contact your hosting provider regarding why you cant upload the Salient Theme . 

    Best 

    ThemeNectar Support Team