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  Public Ticket #1814953
Trouble when uploading theme
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Comments

  • noeMFP started the conversation
    December 10, 2018 at 9:56am

    Hello, 

    I have the message "The link you followed has expired." when I want to upload the theme ? 
    Is it related to my host ? 

  •  8,996
    Tahir replied
    December 10, 2018 at 10:01am

    Hey 

    Your PHP Settings are likely not correct. Also ensure you are running PHP version 7.1 and not 7.2 as its incompatible .

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team