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  Public Ticket #1840869
Website is not loading - stuck on spinning wheel
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  • aamnahaha started the conversation

    After downloading the Salient Page Builder, I began editing my website using the Front-End Editor. It was loading my front page fine for a while but then it stopped. Now whenever I go to my website it just shows what I assume is a Salient theme spinning circle. 

    What's odd is that the tab shows that it's been loaded and I can scroll up and down, but there's nothing visible except for the loading circle. Further, this problem is only happening on desktop mode. I can load the front page just fine on my phone. I've tried on multiple computers, and cleared the cache multiple times.

  •  8,996
    Tahir replied

    Hey Again,

    If you have Page Transitions Turned On Please Switch the Animated Transition Method to "Standard" in Salient Theme Options -> Page Transition Section.

    Also be sure to check/uncheck this Disable Fade Out On Click option : http://prntscr.com/8f3bj7

    Moreover if it doesnt work Turn off the Page Transitions and check for Browser Console Errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Best


    ThemeNectar Support Team