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  Public Ticket #1842339
Woo Commerce Error
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  • Martin Astbury started the conversation

    Hello,

    I recently updated my to the latest salient theme. After doing so, I noticed an error message on my website above the woocommerce product element on my homepage, which is:


    Warning: Missing argument 3 for wgpb_extra_shortcode_features(), called in /home/upstarta/public_html/retainr.com.au/wp-includes/class-wp-hook.php on line 286 and defined in /home/upstarta/public_html/retainr.com.au/wp-content/plugins/woo-gutenberg-products-block/woocommerce-gutenberg-products-block.php on line 193

    The error message is relating to the woocomerce product element as it isn't visible when that element is removed.

    Thanks it advance for your assistance,

  •  75
    Scott replied

    Hello there,

    Thank you for writing in once again and apologies for the trouble.

    Can you please give us a temporary admin access to your site? We'll be in a better place to spot anything suspicious from here.

    You can add new users by going to Users > Add New set the user and password for us, set the role to admin and send the info here. You can navigate here for more details; https://make.wordpress.org/support/user-manual/customizing-wordpress/managing-users-on-your-wordpress-site/adding-users-to-your-wordpress-site/

    Hope to hear from you soon!
    Regards

    Themenectar Support Team

  • Martin Astbury replied

    Thanks for the reply Scott.

    More than happy to add you as a user however, I'm unsure what email you'd like me to use for the account?

    Please let me know,

    Mrtin

  •  8,996
    Tahir replied

    Hey Again,

    Salient doesnt use the Gutenberg Plugin so you can not use that particular third party plugin.

    Best


    ThemeNectar Support Team 

  • Martin Astbury replied

    Thanks Tahir, I deactivated the "Woocommerce blocks" plugin and now the issue is resolved.

    Appreciate the help!

  • Mateus replied

    Hello, I would like to customize my woocomerce on salient theme nectar, because this is not working properly, the store is nothing intuitive, can somebody help me, please? Also, I want to know how can I use another theme with salient nectar (2 themes at the same wordpress domain)?

  •  75
    Scott replied

    Hey there,

    Thanks for reaching in,

    1. That would require customization on your part as it is beyond our scope of support. You can contact one of our partners http://wpkraken.io/ or https://codeable.io/ for that.

    2. I'm afraid that is not possible. Wordpress only allows one active parent theme per domain.

    Regards

    Themenectar Support Team

  • Mateus replied

    Hi Scott, thanks for your answer. This is not a big deal, I just want to leave my page like this http://themenectar.com/demo/salient-ecommerce-ultimate/shop-feature-highlights/#product-quick-view (with product on the left) and description or price on the right and a page like that http://themenectar.com/demo/salient-ecommerce-creative/shop/ 
    If you go to my website, poplay.com.br/loja you can see is totally different than salient theme woocomerce demo. I'm using the same theme, following the same instructions, and this is too fat to be a promise of what salient offers. Why should I hire a developer if it's my right get it with my purchased salient theme?

    Please, help me! :)