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  Public Ticket #1842974
WPBakery plugin stoped displaying on one page
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  • Maciej started the conversation
    January 5, 2019 at 7:19pm

    Hello

    WPBakery plugin suddenly stoped working on one particular page. On other page it is displaying correctly, what can be the issue ?


    It looks like some css styles are not loaded, and also js scripts are not loaded

  •  75
    Scott replied
    January 6, 2019 at 12:46pm

    Hey there,

    Thanks for reaching in,

    Seems like some sort of plugin conflict. Have you tried plugin compatibility test. Please try deactivating your third party plugins one by one while clearing your cache each time in order to figure out if one of them is causing this.

    Hope this helps,

    Regards

    Themenectar Support Team

  • Maciej replied
    January 6, 2019 at 1:59pm

    I have only regenerate thumbnail plug-in. Tried deactivating it and  Bakery still not work on one page

  •  8,996
    Tahir replied
    January 7, 2019 at 10:18am

    Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .

    Best

    ThemeNectar Support Team 

  • Maciej replied
    January 8, 2019 at 8:06am

    Suddenly issue got resolved. I did nothing. Maby it was connected with some server side problems.

  •  75
    Scott replied
    January 8, 2019 at 8:50am

    Hey there,

    Thanks for reaching in,

    Please keep monitoring and do let us know if the issue arises again.

    Regards

    Themenectar Support Team

  • Maciej replied
    January 15, 2019 at 10:20am

    Issue still persists. The only plugin I have is Wp Pagery Page Builder. This is the only plugin I have installed in my wordpress and the only one active .

    (See attached screenshot)

    I managed to find a workaround to this issue.

    1. Go to Wordpress admin dashboard -> Plugins -> disable Wp Bakery Plugin

    2. Refresh not working page to see it with default Wordpress editor

    3. Go back to WP admin dashboard -> Activate Wp Bakery plugin

    4. Refresh not working edited page and hope it will work again.



  •  8,996
    Tahir replied
    January 15, 2019 at 10:42am

    Hey Again,

    Your server is running out of Memory.


    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 

    ThemeNectar Support Team 

  • Maciej replied
    January 15, 2019 at 10:44am

    All limits are raised to maximum for following properties. However problem still persists

  •  8,996
    Tahir replied
    January 15, 2019 at 10:47am

    In that  case you will likely have to upgrade your hosting package. Contact your hosting provider for more details. 

    Best

    ThemeNectar Support Team 

  • Maciej replied
    January 15, 2019 at 10:48am

    Look like my workarout is not working anymore. I cannot edit the page at all.

  •  8,996
    Tahir replied
    January 15, 2019 at 10:50am

    As i said contact your hosting provider to get a server that offers more memorysmile.png .

    Best 

    ThemeNectar Support Team 

  • evahoerth replied
    February 28, 2019 at 7:05am

    Maciej , did you happen to find a solution to this problem?

  •  8,996
    Tahir replied
    February 28, 2019 at 10:42am

    @eva,

    Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .

    Best

    ThemeNectar Support Team 

  • Maciej replied
    March 3, 2019 at 8:04am

    @evahoerth try this 

    https://themenectar.ticksy.com/article/8158/ it helped in my case.