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  Public Ticket #1863032
Woocommerce widgets not properly working on eCommerce Ultimate Home Page
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Comments

  • vbunip started the conversation

    Hello! So far, I'm enjoying working on this theme but I have a small problem regarding the WooCommerce templates on WPBakery using the "eCommerce Ultimate" template demo with all data imported. When I deactivate (delete) them on the page, the page displays correctly but without the WooCommerce templates.

    The page is displayed here.

    I hope I described the problem in the best way possible.

  •  8,996
    Tahir replied

    Hey V,

    I am seeing a 500 error: http://prntscr.com/mair4h . 

    Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .

    Best


    ThemeNectar Support Team 

  • vbunip replied

    Hello Tahir,

    Thanks for the support. I will get in touch with the host provider to see if the problem can be solved.

    Best regards.


  • vbunip replied

    Hello,


    I have recently returned to troubleshoot the problem and it seems that the "WooCommerce Blocks" plugin was creating conflict with the items. By disabling it, it worked fine.


    Sorry for any inconvenience caused and thank you for the support, once again.

    Compliments