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  Public Ticket #186589
Internet Exlorer 11 - issue
Closed

Comments

  • Ethan started the conversation

    Video loads fine in Firefox and Chrome, but not IE 11.  Is a particular codec or other options suggested for best results with IE? WebM and MP4 formats should be uploaded fine.

  •  8,939
    Tahir replied

    Hey!

    Please see Section 3.1 Troubleshooting Video Backgrounds in the user guide : http://themenectar.com/docs/salient.pdf . Also see our youtube channel: https://www.youtube.com/user/ThemeNectar/videos

    Thanks


    ThemeNectar Support Team