Okay
  Public Ticket #186764
Lightbox problem.
Closed

Comments

  • Rob started the conversation

    My lightbox doesn't seem to work on the pictures near the top. Any suggestions?

    EDIT: Actually looking at the page lots of things are not working suddenly, like my counters sections does not spin in anymore and also the line bar section should be fading in in 3 different times. 

    Thanks

  •  8,838
    Tahir replied

    Hey Rob!

    You have Installed a Responsive Lightbox plugin please deactivate it since it is likely causing a conflict. 

    Thanks


    ThemeNectar Support Team 

  • Rob replied

    Disabled and still the same problem. will leave disabled so u can take a look

    thanks

  •  1,069
    ThemeNectar replied

    Hey Rob! Sorry for the delay :)

    Since it apparently is happening out of nowhere it's hard to say. I don't see any javascript errors on the front either which is odd in a case like this. Have you done anyway significant recently that you can think of such as updating the theme/plugins or adding new plugins? Have you already tried to simply deactivate all your plugins for a second to see if one is to blame?

  • Rob replied

    No. Not added any new plugins at all. I changed the nectar header background last week - nothing else really. I noticed that the lightbox wasn't showing anything and that the number stat things weren't counting in.

    I will try deactivating everything...

  •  8,838
    Tahir replied

    Hey Rob!

    Please try to update the theme to version 4.0.1 and let us know if the issues are still there. 

    Thanks


    ThemeNectar Support Team 

  • Rob replied

    Awesome - its working again. Thanks. Great v4 update btw. thanks for continuing to improve this amazing theme long after it was first released. So good that you don't jus bash out a ton of similar themes and just make on better and better. Best $55 i ever spent.