Okay
  Public Ticket #1870649
Customization issue
Closed

Comments

  • abrunsen started the conversation

    I am trying to customize pages with your Salient wordpress template.  I am using the feature where I click one of your premade templates to add the item.  When I click to add one of your premade templates nothing happens.  When I try to add individual items a dialog box with options appears.  I fill it out, and when I submit it, nothing appears on the page.

    Thanks!

  •  8,996
    Tahir replied

    Hey Again, Hope you had a Great Weekend, 

    Please check for Browser Console Errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors in the Admin Pages.


    Your PHP Settings are likely not correct. Also ensure you are running PHP version 7.2 .

    You can verify your PHP configuration limits by installing a simple plugin called WordPress phpinfo http://wordpress.org/extend/plugins/wordpress-php-info/

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Thanks 


    ThemeNectar Support Team