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  Public Ticket #1876990
Google map in contact us page not working
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  • R started the conversation

    Hi ThemeNectar,

    I'm trying to get the Google Maps block in a contact page of our website, but when the page loads, the map block isn't loading.

    I've tried setting up the page in both the ways using, Nectar Maps block and as well as using the Contact template which already has an inbuilt maps section.

    It was working fine until a couple of days back, but now the map block fails to load and shows a blank block in the page. When checking for errors in console it shows a SensorNotRequired error, for that i've tried altering the maps.js code for Sensor=false, and have even tried removing it, but that didn't work or changed anything (now its been changed back to original). 

    Here is the link of the contact-us page where the maps block fails to load: https://monarchkj.com.au/contact-us

    Please check and revert as soon as possible.

    Regards, 

    Rob

  •  8,996
    Tahir replied

    Hey Again,

    Google Maps now require payment before use therefore we added the Free "Leaflet" Library in the latest version .  Please update to Salient Theme Version 10.0.1 and Salient VC 5.6. 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Also see: http://themenectar.com/docs/salient/wordpress-5-0-update-guide/ . 

    Best.


    ThemeNectar Support Team 

  • R replied

    Hi Tahir,

    Thanks for the quick reply. 

    Both the theme Salient and Salient VC are up-to-date with the current version. And the Javascript API key which is used is a paid version from Google Cloud console and I do not see a problem with the billing of the API too.

    Also, I couldn't see an error other than the "SensorNotRequired" on the developer console. Please check.

    Regards

    Rob

  •  8,996
    Tahir replied

    Hey Again,

    The Page builder is still running version 5.4.7 . Please update it as well . Also try using the Google Map Page element and not the Contact Page Template. 

    Best 


    ThemeNectar Support Team