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  Public Ticket #1877181
Video Lightbox doesn't open
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Comments

  •  2
    Phinick started the conversation

    Dear Salient Support Team,

    I am currently having an issue where I am not able to properly setup an external video to open in a lightbox (rather than just open the Youtube link).

    I would love to have the same lightbox effect as you have here in your header video (with the woman wearing the hat):

    http://themenectar.com/demo/salient-corporate-2/

    If I try to achieve the same - it unfortunately just opens the Youtube link and I honestly don't know why.

    Please see the following sub-page and scroll down to "Video Showreel" to see where the problem occurs:

    https://www.philippbenedikt.com/work/

    Hope to find some help!

    Thanks already in advance, Philipp

  •   Phinick replied privately
  •  3,029
    Andrew replied

    Hi,

    Thank you for contacting us.

    The issue should now be fixed. The issue was due to missing </script> tag in Google Analytics field.

    Kind Regards

  •  2
    Phinick replied

    Thanks a lot! The Lightbox is working now :-)

    There is only a new small issue that came up with that fix.

    It's about my top menu that is now partially overlapping with the fullscreen picture from below: https://imgur.com/xEg15db

    Any fix to either fill the small gap above with the picture or move it below the menu?

    Thanks again,
    Philipp



  •  3,029
    Andrew replied

    Hi,

    If the admin bar is still on the page it might be the cause of that issue.

    Kind Regards

  •  2
    Phinick replied

    Hmmm no, unfortunately the admin bar is deactivated. Just checked everything again and can't really locate where this new issue could be coming from.

  •  2
    Phinick replied

    I just removed the header transparency for now until I find a fix for it. In this case the gap on top of the page is a least not visible :-)

    Still think there must be somewhere an issue as it's probably not intended like that.

  •  8,996
    Tahir replied

    This is the Box shadow on the Tranparent Header and not a gap  https://imgur.com/xEg15db . You can turn it off in the Salient Theme Options Panel . 

    Best

     


    ThemeNectar Support Team 

  •  2
    Phinick replied

    Thanks Tahir - that's what I thought first. But unfortunately "Header Box Shadow" was already turned off and doesn't effect the gap/empty space on top (at least in my case).

  •  8,996
    Tahir replied

    How can i recreate the issue ? .


    ThemeNectar Support Team 

  •  2
    Phinick replied

    By visiting any of the following sub-pages:

    https://www.philippbenedikt.com/training/
    https://www.philippbenedikt.com/about/
    https://www.philippbenedikt.com/contact/

    The issue occurs at the very top of each page (behind the menu bar).

    Login credentials to by-pass the current "maintenance mode" please see below in my private post reply.

    Thanks in advance,
    Philipp

  •  8,996
    Tahir replied

    Hey Again,

    This css is causing the issue " http://prntscr.com/mfd3rb . 

    Best


    ThemeNectar Support Team 

  •  2
    Phinick replied

    Omg - you are a magician! That was the solution :)

    Thank you so much!