Comments luisneirabrito started the conversationFebruary 1, 2019 at 8:50amHi! How can I do to put a background video and play it on mobile as you have in this demo: http://themenectar.com/demo/salient-agency/On my iPhone that background video plays without problem. But when creating a page with a background video, it does not play on mobile as that demo does. How did you do it? 9,411Tahir repliedFebruary 1, 2019 at 11:06amHey Again,Thats the Page Header : http://prntscr.com/mf6lrz . Best Salient Support Team luisneirabrito repliedFebruary 1, 2019 at 2:48pmThanks, but how do I make the background video work on mobile?I have done tests and the background video is not played on mobile but yes on desktop. 9,411Tahir repliedFebruary 1, 2019 at 3:20pmHey Again,Did you test with the Youtube url or the upload the video file formats on your own server ? .Best Salient Support Team 1 Likeluisneirabrito repliedFebruary 1, 2019 at 3:22pmVideo files mp4 and webm on my own server. 9,411Tahir repliedFebruary 1, 2019 at 3:26pmAnd are these options turned off :http://prntscr.com/mfat3r ? . Salient Support Team luisneirabrito repliedFebruary 1, 2019 at 5:25pmYes, I checked those options and they are off. 9,411Tahir repliedFebruary 1, 2019 at 6:02pmGonna escalate the Ticket to the Developer so he can add in a response. Best Salient Support Team 1 Likeluisneirabrito repliedFebruary 2, 2019 at 1:26amThank you! I hope we can solve the problem! regards! 1,131ThemeNectar repliedFebruary 4, 2019 at 3:24pmHey, could you kindly share your page URL so I can take a look at the video?Thanks in advanceluisneirabrito repliedFebruary 5, 2019 at 8:57amHello! Here is the link: https://jesusontheweb.net/test-video-backgroundluisneirabrito repliedFebruary 5, 2019 at 9:01amAs you can see, the video does not play in the background on mobile. 1,131ThemeNectar repliedFebruary 5, 2019 at 9:47pmThanks,When I try to access the .mp4 file directly on an iPhone it's unable to play i.e. https://jesusontheweb.net/wp-content/uploads/2019/01/Vídeo-Web.mp4 - which leads me to believe it's encoded in such a way that browser can't parse it. Can you please try running the file though this converter and seeing if that sorts it for you? https://video.online-convert.com/convert-to-mp4Cheers1 Likeluisneirabrito repliedFebruary 5, 2019 at 10:05pmThank you very much! I used the converter and it worked correctly. Regards! 1,131ThemeNectar repliedFebruary 6, 2019 at 2:34pmGlad I could help Sign in to reply ...
Hi! How can I do to put a background video and play it on mobile as you have in this demo: http://themenectar.com/demo/salient-agency/
On my iPhone that background video plays without problem. But when creating a page with a background video, it does not play on mobile as that demo does. How did you do it?
Hey Again,
Thats the Page Header : http://prntscr.com/mf6lrz .
Best
Salient Support Team
Thanks, but how do I make the background video work on mobile?
I have done tests and the background video is not played on mobile but yes on desktop.
Hey Again,
Did you test with the Youtube url or the upload the video file formats on your own server ? .
Best
Salient Support Team
Video files mp4 and webm on my own server.
And are these options turned off :http://prntscr.com/mfat3r ? .
Salient Support Team
Yes, I checked those options and they are off.
Gonna escalate the Ticket to the Developer so he can add in a response.
Best
Salient Support Team
Thank you! I hope we can solve the problem!
regards!
Hey, could you kindly share your page URL so I can take a look at the video?
Thanks in advance
Hello! Here is the link: https://jesusontheweb.net/test-video-background
As you can see, the video does not play in the background on mobile.
Thanks,
When I try to access the .mp4 file directly on an iPhone it's unable to play i.e. https://jesusontheweb.net/wp-content/uploads/2019/01/Vídeo-Web.mp4 - which leads me to believe it's encoded in such a way that browser can't parse it. Can you please try running the file though this converter and seeing if that sorts it for you? https://video.online-convert.com/convert-to-mp4
Cheers
Thank you very much! I used the converter and it worked correctly.
Regards!
Glad I could help