Hi, I inserted a video in my nectar slider that work perfect on desktop device but on mobile devices doesn't work. On mobile I can't see the video, I only see the preview image but there are no way to play the video. Is it possible see the "play button" and play the video on mobile device?
Please update to Salient Theme Version 10.0.1 and Salient WPBakery Page Builder 5.6 .
If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel" -> General Settings -> "Toggle Theme Features" Section .
Hi, I inserted a video in my nectar slider that work perfect on desktop device but on mobile devices doesn't work. On mobile I can't see the video, I only see the preview image but there are no way to play the video. Is it possible see the "play button" and play the video on mobile device?
Thank you!!!
Mattia
Hey Again,
Be sure to pass the video through the online convertors as in the article :
Troubleshooting Video Backgrounds.
Also turn on this option : http://prntscr.com/micdzw .
Best
ThemeNectar Support Team
Thank you Tahir, I tried these changes but nothing has changed, on mobile I can't see the video
Please update to Salient Theme Version 10.0.1 and Salient WPBakery Page Builder 5.6 .
If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel" -> General Settings -> "Toggle Theme Features" Section .
To get a list of Bug Fixes and new Feature addons in the Latest Theme update, the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .
Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .
Best.
ThemeNectar Support Team
Salient Theme and Page Builder updated, but video on mobile still does not work. The video is in this page: https://architetturaedintorni.com/portfolio/nesso/
Thank you!
Hey Again,
You dont seem to have put in the other filetypes for it to work on all devices : http://prntscr.com/mih5xa
Be sure to pass the video through the online convertors as in the article :
Troubleshooting Video Backgrounds
Best
ThemeNectar Support Team
Thank you Thair, sorry for my misunderstanding, now it work!
Mattia