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  Public Ticket #189741
Nectar Slider Mobile Issue
Closed

Comments

  • Nicholaus started the conversation

    Hey Tahir,

    The homepage URL is http://107.170.243.85/ with the home slider. It works well on a computer, but on an iPhone or iPad it won't load. I checked the troubleshooting and everything is setup correctly.

    Thank you for helping,

    Nicholaus

  •  8,939
    Tahir replied

    Hey Nicholaus!

    It seems that the images are quite big so it might be taking time to load on the iphone. Can you run the images through Smush it plugin to optimize them further. 

    Thanks


    ThemeNectar Support Team 

  • Nicholaus replied

    Hey Tahir,

    Sorry for the late reply, I just updated the photos and made them only about 300-400kb each. The images are still not loading...

    Please help,

    Thanks,
    Nicholaus

  •  8,939
    Tahir replied

    Hey Nicholaus!

    I just tested on my anrdroid phone and it seems to be loading correctly . Could you try maybe on other devices ?. 

    Thanks


    ThemeNectar Support Team