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  Public Ticket #190224
image gallery size issue
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Comments

  • Leonardo started the conversation

    Hi, the image gallery won\'t size properly no matter what size I use either the standard thumbnail word or with numbers. see screenshots. If I use multiple columns it still does this, but ever so smaller. 

    http://prntscr.com/36bxs3

    http://prntscr.com/36by9p

    By the way version 4.0 is amazing. I cannot believe your resolve, genius and un-fuckn-canny attention to detail. wow guys! thanks for making us look good.

  • Leonardo replied

    I also made a video of the issue. Now it goes to the thumbnail size but it changes size on its own.

    http://youtu.be/M_dl_t-Pmls

  •  8,839
    Tahir replied

    Hey Leonardo!

    Can you update to version 4.0.1 . Also please see our changlog for more info http://themenectar.com/changelogs/salient.html

    Thanks


    ThemeNectar Support Team 

  • Leonardo replied

    I updated it and still it is doing the same thing. sorry to bother..

  • Leonardo replied

    One note, I updated it twice now and it still shows as 4.0 and not 4.01. it was downloaded from codecanyon    

  • Leonardo replied

    I updated to 4.01 finally. it did not fix the issue. 

  •  8,839
    Tahir replied

    Hey Leonardo!

    Please use the parent Salient theme and deactivate its child theme. 

    Thanks


    ThemeNectar Support Team 

  • Leonardo replied

    Tahir, switching themes did not work. I just updated to 4.02 and it still shows up that way. 

    look at this: http://conceptplanejamentos.com.br/novo/compra-e-v...

  • Leonardo replied

    I have also deactivated all plugins and that didnt work either

  •  1,070
    ThemeNectar replied

    Hey Leonardo! The gallery is indeed serving the images at the size you've specified but the actual gallery element itself is still scaling to fit in the column it's in and it appears you have it in a full one whole column. If you're looking to use the images in a grid please select the image grid option - if not, please make the column the gallery resides in smaller such as 1/4 to accomidate the small size you're looking for :)

  • Leonardo replied

    damn it that worked..... thank you

  • Steve replied

    I actually have the same problem, and adding a column didn't help?

    http://www.xentio.com/customers/

    I either am looking for the client slider to be faster, or to try and get a carousel/image gallery, but it's not working. Thoughts?


  •  8,839
    Tahir replied

    Hey Steve!


    Please update to Salient Theme Version 4.5.22 .

    Please take a backup of your theme folder before you update so that if there are any changes made to the theme files they are not lost.
    You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
    It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
    interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
    Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
    Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .

    Thanks


    ThemeNectar Support Team 

  • Steve replied

    Hello;

    I updated to the new version. However, it still doesn't seem to work? Maybe there is no way to have an image slider with the proper image sizes? I'm trying to have a group of 200x90 images auto-rotate

    At the bottom; i tried with a image galleries, single images, carousel...etc. Trying to get something that looks like the 'client display', but that rotates a bit faster? Is that possible? Thanks!


    http://www.xentio.com/customers/


  •  8,839
    Tahir replied

    Hey!

    You have to use the Clients Display Page element which has an option for  variable columns .

    Thanks


    ThemeNectar Support Team