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  Public Ticket #1908767
MS Edge Mobile breakpoint
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Comments

  • Jerry started the conversation

    Hi,

    I have recently upgraded to the latest version of both the Salient Theme and also Wordpress. Checking through the site, I noticed that on Edge browser, the mobile breakpoint is 1500px? So even on a desktop, anything below 1500px is shown in the mobile style. This is also the case on another site that I have input on, www.spyrus.com. This does not happen on Chrome, Firefox etc

    I have disabled all plugins, checked through the CSS, and cannot find anything that I have set in the theme to make this happen. I have checked through your support guides and comments, but cannot find anything similar.

    I have a few other sites to updgrade to WP5 with the latest Salient, but am now hesitant until this issue is resolved.

    Please advise!

    Many Thanks

  •  8,996
    Tahir replied

    Hey Again,

    Please update the Salient Page Builder to version 5.6 and turn off the caching and minification plugin and check .

    Best 


    ThemeNectar Support Team 

  • Jerry replied

    Hi Tahir,

    Have tried this on Spyrus.com and no difference. The other site, www.polo24hourbar.co.uk, has nocache or minification and the plugins are up to date. As I said in the original mail, I have disabled all plugins and the issue is still happening on Edge only.

    Please advise.

    Many Thanks,

    Jerry

  •  8,996
    Tahir replied

    Thanks for the Additional info, have escalate the ticket to the developer so he can add in a response. 

    Best 


    ThemeNectar Support Team 

  • Jerry replied

    Thanks Tahir - another site that has exactly the same problem is www.summit-e.com.

    Jerry

  •  1,089
    ThemeNectar replied

    Hey Jerry, I just tested the site URLs you've provided on Edge and can not see this occurring - the breakpoint appears to be exactly at 1000px just as within other browsers. Can you please verify that your browser zoom level is set correctly to 100% as shown in the attached screenshot? If it already is, could you let me know which version of Edge you're seeing this occur on?

    Thanks in advance

  • Jerry replied

    Hi.

    I am SOOOOO embarrased. Yes, the zoom was set to 150%. Interesting as I did not realise that the menu would change with the zoom set in that way.

    Anyway, learnt something new with touch of embarrasment to boot.

    Thanks for looking into this! Appreciated :)

    Jerry

  •  1,089
    ThemeNectar replied

    No worries Jerry! Glad I could assistsmile.png

    Cheers