I launched this as private ticket too but have no way to track it. We love this theme but have had a lot of trouble with the nectar slider.
On our site it does not look like the theme – on different browsers the height proportion is very different and the background image either does not scale or gets cropped. So it's impossible to get the slider to look the same on all browsers.
Please see attached example between the Salient theme and our site.
You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
Hi,
I launched this as private ticket too but have no way to track it. We love this theme but have had a lot of trouble with the nectar slider.
On our site it does not look like the theme – on different browsers the height proportion is very different and the background image either does not scale or gets cropped. So it's impossible to get the slider to look the same on all browsers.
Please see attached example between the Salient theme and our site.
Any help would be appreciated.
Cheers
Hey Beth!
Could you please turn on the "Flexible Slider Height" option in Nectar Slider Page Builder Options.
Cheers
ThemeNectar Support Team
Hi Tahir,
Thanks, but I can't find where to do that. It appears this is a recent addition in V4.0... Is there a way to update just this option in the theme?
Hey Beth!
See Screenshot: http://prntscr.com/383abr .
Cheers
ThemeNectar Support Team
Hey Tahir,
Yeah, I don't have that option (see screenshot). Is there a snippet of code I can add somewhere to enable this?
Cheers,
Had same issue just update to the latest version of Salient & option appears
Hey!
Please update to version 4.0.2 .
You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
Cheers
ThemeNectar Support Team