Comments AlvaroToledo started the conversationMarch 4, 2019 at 1:52pmHi:I don't know why, in the header, the envelope is not linked to the mais address I have set in Salient/Social media/Email link, but to a page linkHow can I fix it? I know I'm missing something but I don't find where can I change it...ThanksAlvaro 75Scott repliedMarch 4, 2019 at 4:06pmHello there, Thank you for writing in and apologies for the trouble. Can you please give us a temporary admin access to your site? We'll be in a better place to spot anything suspicious from here. You can add new users by going to Users > Add New set the user and password for us, set the role to admin and send the info here. You can navigate here for more details; https://make.wordpress.org/support/user-manual/customizing-wordpress/managing-users-on-your-wordpress-site/adding-users-to-your-wordpress-site/ Hope to hear from you soon!RegardsThemenectar Support Team AlvaroToledo replied privately 8,996Tahir repliedMarch 5, 2019 at 6:30pmThe user pass is not working, Please confirm ?. Best ThemeNectar Support Team AlvaroToledo repliedMarch 6, 2019 at 8:28amHi, Tahir:I have login with that user and PasswordThe . is part of the password, just in caseBest 8,996Tahir repliedMarch 6, 2019 at 9:19amYou need to add the mailto in there as well : http://prntscr.com/mtyhqy .Best ThemeNectar Support Team AlvaroToledo repliedMarch 6, 2019 at 9:22amI knew it was something obvious, sorry!And thaks :)Have a nice wednesday!Alvaro Sign in to reply ...
Hi:
I don't know why, in the header, the envelope is not linked to the mais address I have set in Salient/Social media/Email link, but to a page link
How can I fix it? I know I'm missing something but I don't find where can I change it...
Thanks
Alvaro
Hello there,
Thank you for writing in and apologies for the trouble.
Can you please give us a temporary admin access to your site? We'll be in a better place to spot anything suspicious from here.
You can add new users by going to Users > Add New set the user and password for us, set the role to admin and send the info here. You can navigate here for more details; https://make.wordpress.org/support/user-manual/customizing-wordpress/managing-users-on-your-wordpress-site/adding-users-to-your-wordpress-site/
Hope to hear from you soon!
Regards
Themenectar Support Team
The user pass is not working, Please confirm ?.
Best
ThemeNectar Support Team
Hi, Tahir:
I have login with that user and Password
The . is part of the password, just in case
Best
You need to add the mailto in there as well : http://prntscr.com/mtyhqy .
Best
ThemeNectar Support Team
I knew it was something obvious, sorry!
And thaks :)
Have a nice wednesday!
Alvaro