I have just installed the latest Salient and the WP Bakery Page Builder. Everything is working, except each page has an odd section at the top that is using the Wordpress Builder versus the WP Bakery Page Builder. I can't figure out how to remove this.
Attaching a screenshot. I've disabled the Classic Editor.
You'll see the area that shouldn't be displaying is called "Sample Page" the top part with the WP builder shows also when I try to create a new page.
I'm really struggling with your builder. I've used Salient in the past and it was so simple... which was one of the reasons I nudged a new client into getting a license. But now It's not working for me at all.
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
You had disabled the classic editor : http://prntscr.com/mxez00 . Also the Classic Editor plugin needed to be installed as the Gutenberg Editor is not needed by Salient.
I have just installed the latest Salient and the WP Bakery Page Builder. Everything is working, except each page has an odd section at the top that is using the Wordpress Builder versus the WP Bakery Page Builder. I can't figure out how to remove this.
Attaching a screenshot. I've disabled the Classic Editor.
You'll see the area that shouldn't be displaying is called "Sample Page" the top part with the WP builder shows also when I try to create a new page.
Hey Again,
You need to use the Classic Editor for it to work .
Best
ThemeNectar Support Team
Did that, but it's still showing the headline and first paragraph.
I've tried to both enable and disable it - but the header is still showing like in the screenshot, and the WP Bakery is not an option.
I'm really struggling with your builder. I've used Salient in the past and it was so simple... which was one of the reasons I nudged a new client into getting a license. But now It's not working for me at all.
Its still the same .
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Thanks
ThemeNectar Support Team
Hey there,
Thanks for reaching in,
Have you deactivated the gutenberg editor for wordpress? http://themenectar.com/docs/salient/wordpress-5-0-update-guide/
Regards
Themenectar Support Team
That option is not available for me. See the screenshot.
Hey there,
Thanks for reaching in,
The latest version of the theme runs well with wordpress 5.0. Have the latest version of wordpress? You should be able to see that option.
Regards
Themenectar Support Team
I do have the latest version and it's not working.
You had disabled the classic editor : http://prntscr.com/mxez00 . Also the Classic Editor plugin needed to be installed as the Gutenberg Editor is not needed by Salient.
Best
ThemeNectar Support Team
Thank you! It's working now!