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  Public Ticket #1928254
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  • ggmorales started the conversation

    Hi there,

    It seems that some of the checkboxes are missing in several of the theme´s settings. For instance, I am trying to uncheck (not show) the off canvas menu, but the checkmark is missing. In fact, for instance, all options for "General Settings"- "Functionality" do not show checkmarks, and there are serveral chages I would like to make but can´t make any. I´d appreciate your help.

    Thank you very much in advance!

  •   ggmorales replied privately
  •  8,996
    Tahir replied

    Hey G,

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Best


    ThemeNectar Support Team 

  • ggmorales replied

    Hi T,

    Thank you very much for your prompt reply. Problem solved, it was a conflict with slick-popup plugin (enables lightbox format for CF7), guess I can make all setup configuration before activating the plugin again.

    Thanks a lot, great support!!

  •  75
    Scott replied

    Hey there,

    Thanks for reaching in,

    Please be sure to reach in in case you encounter another issue,

    Regards

    Themenectar Support Team