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  Public Ticket #193286
nectar slide order and some alignment issues
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  • Fatima started the conversation

    Hi there, when i go to the nectar slide order tab to put them in order, there is nothing in the list.  (see screen grab attached) am i missing something?  also, I am adding buttons and they are not aligned on top of each other properly. can you please help! im a bit anal when it comes to pixels and i know you guys are too! 

    thanks! Fatima 

  • Jesse replied

    yea i don't even see the screen grab attached?

  •  8,939
    Tahir replied

    Hey Fatima!

    This issue was fixed in version 4.01 . Please re-download and update.  

    Cheers


    ThemeNectar Support Team 

  • Fatima replied

    thanks tahir!

    I have never updated a theme, do i just upload the new file as a new theme? can you direct me to some instructions so i dont mess up my current website? 

    cheers! 

  • Jesse replied

    Nice... thanks thats probably the only problem for me.

  • Fatima replied

    Hi Tahir, I just checked the user manual and when i went to upload the new salient.zip file, it tells me the theme already exists.  please refer to the screen grab.  what do i do now? 

  •  8,939
    Tahir replied

    Hey Fatima!

    You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
    It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
    interested in keeping up to date with the latest changes and fixes, please refer to the changelog http://themenectar.com/changelogs/salient.html 

    Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.

    Cheers


    ThemeNectar Support Team 

  • Fatima replied

    Hi Tahir, 

    I'm still having issues with the buttons on the nectar slide not aligning correctly.  And now all the movements for the nectar slide don't work.  how and where can i adjust these? at the moment, the home slider looks more animated than the nectar slider. please help! also, I'm trying to build my e-commerce store as a portfolio and it doesn't seem to let me add my products to the portfolio.  how do i build my store using the masonry portfolio page? I have the woo commerce plugin but all i can add is products, but where do they go? how does a viewer browse my products? please help! is there a number I can call you on to go over these issues please? 

    thanks,

  •  8,939
    Tahir replied

    Hey Fatima!

    Please see user guide: http://themenectar.com/docs/salient.pdf as well as our youtube channel: https://www.youtube.com/user/ThemeNectar/videos

    I am afraid the products do not support the masonry style. For more info on WooCommerce please visit this link: http://docs.woothemes.com/document/woocommerce-sel... .

    Thanks


    ThemeNectar Support Team 

  • Fatima replied

    Hi Tahir, 

    I don't feel like my questions are being answered. 

    1. my buttons are not aligning, and i have read the manual a few times and have also watched all tutorials. Please can you advise what to do here. 

    2. where is the 'shop' page? am i supposed to download another shop template from woo theme? the reason i bought salient was because it was compatible with commerce.  where is your shop page??? I'm confused. 

    please help, I'm new to all of this. 

    thanks, 

    fatima 

  •  8,939
    Tahir replied

    Hey Again!

    I see you got it sorted.

    Cheers


    ThemeNectar Support Team