I originally put this theme on a test server and everything worked fine.
However since going onto the final server I have had issues with installation and with the images not displaying and the javascript effects not working (refer to status bar).
(Please see link above)
Could you please point me in the right direction on how this can be fixed?
Sorry for the delayed response. We have had tons of tickets due to the new updates and feature additions .
Please update to version 4.0.2 . I believe there has been some errors in moving the site.
You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
interested in keeping up to date with the latest changes and fixes, please refer to the <a href="http://themenectar.com/changelogs/salient.html">changelog </a>
Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
Hi there
I originally put this theme on a test server and everything worked fine.
However since going onto the final server I have had issues with installation and with the images not displaying and the javascript effects not working (refer to status bar).
(Please see link above)
Could you please point me in the right direction on how this can be fixed?
Kind Regards
AM
PS: The slider isn't working either.
http://accesssafetyservices.com.au/test
Is anyone out there???
The logo is working, the posts/pages are working. But not the other slider images or effects...
Please help!!!
What has happened to the tech support?
Hey Adam!
Sorry for the delayed response. We have had tons of tickets due to the new updates and feature additions .
Please update to version 4.0.2 . I believe there has been some errors in moving the site.
You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
interested in keeping up to date with the latest changes and fixes, please refer to the <a href="http://themenectar.com/changelogs/salient.html">changelog </a>
Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
Thanks
ThemeNectar Support Team