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  Public Ticket #1957671
product page looks weird
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  • Caroline started the conversation
    April 1, 2019 at 8:45pm

    Hi, Please can you advise why this page (and all product pages) shows all the text to the right of the image is squashed, and the add to basket button has dropped under the product image. I have no idea why this has suddenly happened. Any help to explain would be greatly appreciated. 

    Many thanks

    Caroline

  •  8,996
    Tahir replied
    April 2, 2019 at 8:59am

    Hey Again,

    Please update to Salient Theme Version 10.0.2 and Salient WPBakery Page Builder 5.7 . 

    If you are not seeing the Plugin Update Notification you need to uncheck the " Disable Theme Reccomended Plugin Notifications " Field in "Salient Theme Options Panel"  -> General Settings -> "Toggle Theme Features" Section .

    To get a list of Bug Fixes and new Feature addons in the Latest Theme update,  the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .

    Update the theme by following this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Also clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ 

    Best.

    ThemeNectar Support Team 

  • Caroline replied
    April 4, 2019 at 8:35pm

    Hi, Thanks for this. I have followed the instructions to update etc but the page still looks the same. Please can you help? These product pages are all now looking squashed. 


    Many thanks

    Caroline 

  •  8,996
    Tahir replied
    April 5, 2019 at 3:25am

    Please have a look at this Article :http://themenectar.com/docs/salient/updating-salient/#troubleshooting . 

    Best

    ThemeNectar Support Team