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  Public Ticket #1968067
Contactform not responisve in Internet Explorer
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  • Richard started the conversation

    Hi,

    Please see attached screenshot. In internet explorer the contactform is not responsive.

    How can this be solved?

    Thank you.

    regards,

    Richard

  •  75
    Scott replied

    Hey there,

    Thanks for reaching in,

    Please try using this snippet on your header.php file.

    Regards

    <meta http-equiv="X-UA-Compatible" content="IE=edge"> 

    Themenectar Support Team

  • Richard replied

    Hi,

    Where exactly should I add it? I use a child theme, so I added it to the functions.php of the child theme.

    Should I also delete my history after adding the code?

    Regards,

    Richard

  •  8,996
    Tahir replied

    You can add it to the header.php file in the Child Theme . 

    Best


    ThemeNectar Support Team 

  • Richard replied

    Unfortunately this does not solve the IE issue.

  •   Andrew replied privately
  •   Richard replied privately
  •  8,996
    Tahir replied

    Gonna escalate the ticket to the developer so he may add in a response. 

    Best


    ThemeNectar Support Team 

  •  1,089
    ThemeNectar replied

    Hey Richard,

    I fixed the issue by disabling the option for "Activate Fullscreen Rows" in the bottom metabox and instead opted to enable to option "Full height row" within the page builder row itself. Can you verify that it's working correctly on your end now?

    Cheers

  • Richard replied

    Hi,

    Please see attached screenshot. I deleted my history in IE, but no change.

    Regards,

    Richard

  •  1,089
    ThemeNectar replied

    Hey Richard, the new screenshot you've supplied seems to be of a different page entirely - the page I was adjusting was https://www.irma-interieurontwerp.nl/contact/ (see attached screenshot for what I'm not seeing there).

    Is there another separate issue on one of your project pages?

  • Richard replied

    I am sorry,

    I mixed up two tickets. Yes! It is solved for the contactform.

    Thank you very much!

    Regards,

    Richard