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  Public Ticket #1977266
WPBakery Page Builder
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Comments

  •  2
    proctermj started the conversation
    April 16, 2019 at 2:49pm

    Hi,

    WPBakery Page Builder is a great plugin and I have tried to use it for News items.

    1. I keep activating the option in Role Manager – WP1 attached – and saving the page.
    2. I can then create a news item using WPBakery but when the News page is saved the activation option saved in 1) above is lost and I have to start the process again
    3. Is this something you can help with please

    Thanks 


    Mike Procter

  •   Andrew replied privately
  •  8,996
    Tahir replied
    April 17, 2019 at 11:23am

    Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .

    Best

    ThemeNectar Support Team 

  •  2
    proctermj replied
    April 17, 2019 at 9:36pm

    Hi,

    Thanks for the advice.

    The issue has been resolved by following the advice from Andrew.

    Regards


    Mike