I seem to be having a slight problem sharing some of my pages on facebook using the facebook share included in the theme. I don't generally have a problem and when I share using the button it adds the featured image fine but on 2 of my pages it does not and for the life of me I can not figure out why. The pages with the issue are the following.
I'm sorry but why would I need to do this? Every other page that I have made using your theme and your Facebook share button shares the featured image or allows you to select the image from possibilities on that page when you click the facebook button, other than the 2 pages noted above. Pages I have created after these 2 pages also have this same functionality without the need for a third party plugin. Please see the 2 attached images withnotes on them to perhaps explain this a little more clearly.
Could you try creating the two pages again and check to see if it fixes it. It could be that WP messed up the internal meta data due to a timeout or revision.
Could it be something to do with the images do you think? Also tried replacing the FB share code from a page I know works but same result so its not that.
So, I have uploaded all new images, created the page from scratch using no templates, installed WP open graph (do not know how to check for meta irregularities) but according to the open graph FB share preview it should be ok as shows correct image, also tried allocating an image to share within open graph page settings but the only image it shares is my logo from the site header?????????
I have partially fixed this by re-uploading a new image for my header logo, it has given me the ability to select an image on one page but not the other. Still working on it.
As you can see from that item - the image isn't working because it's not big enough, "Provided og:image could not be downloaded or is
not big enough. Please use an image that's at least 200x200px and is
accessible from Facebook. Image
'http://www.noosalighting.com.au/wp-content/uploads/2014/02/Logo-With-Text-Retina-New2.jpg'
will be used instead."
Please try uploading the featured image meeting the minimum dimensions of 200px for both the width/height :)
Changing the image size has worked but only after making a new page, it appears that whatever you put in as the featured image originally when creating the page will always be the image that facebook tries to share, or not share in this case. I tried originally uploading an increased image size to wordpress and then changing the featured image to this new image and FB always tried to share the original image, even after I deleted the image from my library it then just told me it couldn't find it, despite the fact that I had changed the featured image to the new one.
Not sure if this is something that needs to be addressed from your end in an update or not.
Hey again, that's certainly odd - I wonder if Facebook just needed to propagate changes, have you tried to check the problem URLs again with correct featured images after 24 hours?
Hi,
I seem to be having a slight problem sharing some of my pages on facebook using the facebook share included in the theme. I don't generally have a problem and when I share using the button it adds the featured image fine but on 2 of my pages it does not and for the life of me I can not figure out why. The pages with the issue are the following.
http://www.noosalighting.com.au/products-2/led-ext...
And
http://www.noosalighting.com.au/products-2/led-ext...
But if you see the below page it shares just fine including the image as the rest do.
http://www.noosalighting.com.au/products-2/led-ext...
Please help. I will add my login in the following private message.
Hey Steve!
You have to setup the open graph tags using third party plugins such as WP Open Graph. A quick google search should yield alot of results.
All the Best,
-T
ThemeNectar Support Team
Hi Tahir,
I'm sorry but why would I need to do this? Every other page that I have made using your theme and your Facebook share button shares the featured image or allows you to select the image from possibilities on that page when you click the facebook button, other than the 2 pages noted above. Pages I have created after these 2 pages also have this same functionality without the need for a third party plugin. Please see the 2 attached images withnotes on them to perhaps explain this a little more clearly.
Kind Regards
Steve
Hey Steve!
Could you try creating the two pages again and check to see if it fixes it. It could be that WP messed up the internal meta data due to a timeout or revision.
Thanks
ThemeNectar Support Team
Hi,
Tried that on one of the pages today, created new page
http://www.noosalighting.com.au/products-2/led-ext...
and same result.......
Could it be something to do with the images do you think? Also tried replacing the FB share code from a page I know works but same result so its not that.
Hey Steve!
Yes it could be the images . Also can you try installing WP open graph plugin and just check the page meta to see any irregularities.
Thanks
Hey Steve!
Yes it could be the images . Also can you try installing WP open graph plugin and just check the page meta to see any irregularities.
Thanks
ThemeNectar Support Team
So, I have uploaded all new images, created the page from scratch using no templates, installed WP open graph (do not know how to check for meta irregularities) but according to the open graph FB share preview it should be ok as shows correct image, also tried allocating an image to share within open graph page settings but the only image it shares is my logo from the site header?????????
New page is
http://www.noosalighting.com.au/products-2/led-ext...
Please help, this is getting very frustrating.
Regards
Steve
Hey Steve!
I am out of ideas, I have flagged the ticket for the author/developer for a response.
Cheers
ThemeNectar Support Team
I have partially fixed this by re-uploading a new image for my header logo, it has given me the ability to select an image on one page but not the other. Still working on it.
Hey Steve!
You can actually check any URL through the facebook OG debugger to see issues:
https://developers.facebook.com/tools/debug/og/obj...
As you can see from that item - the image isn't working because it's not big enough, "Provided og:image could not be downloaded or is not big enough. Please use an image that's at least 200x200px and is accessible from Facebook. Image 'http://www.noosalighting.com.au/wp-content/uploads/2014/02/Logo-With-Text-Retina-New2.jpg' will be used instead."
Please try uploading the featured image meeting the minimum dimensions of 200px for both the width/height :)
Cheers
Hi Nectar,
Changing the image size has worked but only after making a new page, it appears that whatever you put in as the featured image originally when creating the page will always be the image that facebook tries to share, or not share in this case. I tried originally uploading an increased image size to wordpress and then changing the featured image to this new image and FB always tried to share the original image, even after I deleted the image from my library it then just told me it couldn't find it, despite the fact that I had changed the featured image to the new one.
Not sure if this is something that needs to be addressed from your end in an update or not.
Thanks for your persistence with this.
Steve
Hey again, that's certainly odd - I wonder if Facebook just needed to propagate changes, have you tried to check the problem URLs again with correct featured images after 24 hours?
Cheers :)
I have just changed the image on the other page that was not working
http://www.noosalighting.com.au/products-2/led-ext...
I will check back in a day or so and let you know. Otherwise i guess I will just have to create a new page again.
I just tried it and it worked for your item.
Perfect, just checked and now working. Thank you for the support.
Steve