Okay
  Public Ticket #1981367
Fancy Box Fullwidth Parallax
Closed

Comments

  • murphytwin started the conversation

    Hi, I'm having trouble with the Full Width Parallax FanyBox. It seems to be altering the fullwidth somehow and creating a blank space on the right side. 


  •  8,994
    Tahir replied

    Hey Again,

    Seems alright no my end : http://prntscr.com/nei38n . Were you able to fix this ? .

    Best


    ThemeNectar Support Team 

  • murphytwin replied

    Not sure. I did change some settings. I just cleared my cache and it works.

  • murphytwin replied

    Okay, now it's not working again - is this because of the update? I've cleared cache and tried on other browsers as well.

  •  8,994
    Tahir replied

    What did you exactly change that caused this . 

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Best


    ThemeNectar Support Team 

  • murphytwin replied

    I figured it out. If you don't have a 'Theme Skin' set. The display breaks. 

    For some reason, when I updated, it reset some of the theme options.