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  Public Ticket #199946
problem with buttons in columns
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Comments

  • Ronald started the conversation

    hi there. Would you be able to help please. Im experiencing lots of problems with the new update, one of them being the short codes are not working, on rows with columns. They appear as text. Please see attached screen grab. Codes work fine on one column. I am on Salient 4.0.3

  •  8,839
    Tahir replied

    Hey Ronald!

    It seems to be running alright on our install. Would it be possible if you could provide us your Wp-admin details so we can take a look . Also have made this ticket private so your login credentials remain private. 

    Thanks


    ThemeNectar Support Team 

  •   Ronald replied privately
  •   Ronald replied privately
  •  8,839
    Tahir replied

    Hey Ronald!

    No Worries, it could be server or browser cache. 

    All the Best,

    -T


    ThemeNectar Support Team 

  • Bas replied

    May I ask what the fix was? I have the same issue!

    Bas

  •  8,839
    Tahir replied

    Update to version 4.0.3 which is WP 3.9 compatible so it should fix any WP 3.9 relates issues.

    You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
    It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
    interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
    Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.


    ThemeNectar Support Team