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  Public Ticket #202539
Portfolio photos loading slow when clicking View Details
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  • Christopher started the conversation

    My issue is that my photos are loading very slow in the portfolios when clicking "View Detail" on an image. Also when clicking the next arrows, each photo would load really slow on the browser.

    I've talked with my host and they indicated there is no issues on their end. They told me to contact the theme supporter. 

    This did not happen before I updated to the 4.x theme update. Suggestions?

  •  8,839
    Tahir replied

    Hey Christopher!

    You are using images that are 5000px wide !! . Please reduce the size of the images as bigger the image the heavy it is and takes time to download. Images should not be more then 1920 px wide which is HD . 

    Thanks


    ThemeNectar Support Team 

  • Christopher replied

    Thank you, didn't realize my images were still in the larger format :)