Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Please update to Salient Theme Version 10.5 and Salient WPBakery Page Builder 5.7 .
Hello support,
i can't access my Options Panel anymore. Last theme version installed , i tried to access from 3 browsers. clear cache etc..
Help please , its urgent.
Hey Again,
Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Please update to Salient Theme Version 10.5 and Salient WPBakery Page Builder 5.7 .
To get a list of Bug Fixes and new Feature addons in the Latest Theme update, the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .
Update the theme by following this guide: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/
Best.
ThemeNectar Support Team
Thanks