Hello, Looking for help. We have recently made several updates to our wordpress website and now when we try and edit a page, our Visual Composer will gets stuck upon loading and I cannot edit the content of my pages.
I'm concerned about any negative effects to the website that may come from upgrading. The website looks to be running on the very first iteration of the salient theme. What is the best way to update safely?
Hey, I got my theme/website from my developer and don't know my product key. 1. could you help me find it. 2. I am trying to update images on my website but seems like WPBakery Page Builder doesn't load at all. The only thing I see is the weird code as follows:
I have gone ahead and created a staging site. After installing the theme again it appears that the version is 6.1.65 and I don't see an option to upgrade to the latest version (10.0). How do I update the theme?
The theme does not have an option for updating from the theme options. Another thing is that version 6.165 is very old and the theme has gone through several major updates and you will probably encounter issues if you update directly to the latest version 10.5 - http://themenectar.com/changelogs/salient.html
What you can do is install the new one next to the older theme and then switch to the newer one and what does not work and how the newer version is.
Hello, Looking for help. We have recently made several updates to our wordpress website and now when we try and edit a page, our Visual Composer will gets stuck upon loading and I cannot edit the content of my pages.
If it helps, we are using a child theme.
Thanks, I have deactivated my plugins one by one and still no luck getting my Visual Composer to load.
If it helps, we have recently updated our version of PHP and updated Wordpress.
Hey Again,
Please update to Salient Theme Version 10.5 and Salient WPBakery Page Builder 5.7 .
To get a list of Bug Fixes and new Feature addons in the Latest Theme update, the changelog can be viewed here : http://themenectar.com/changelogs/salient.html .
Update the theme by following this guide: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/
Best.
ThemeNectar Support Team
Hi -
A few questions:
- What will happen to my child theme if I update to Salient 10.5?
- Does the update come with the Salient WPBakery page builder or do I have to purchase it...?
I'm concerned about any negative effects to the website that may come from upgrading. The website looks to be running on the very first iteration of the salient theme. What is the best way to update safely?
Hey Again,
Try setting up a staging site and then update it and check .
Best
ThemeNectar Support Team
Hey, I got my theme/website from my developer and don't know my product key.
1. could you help me find it.
2. I am trying to update images on my website but seems like WPBakery Page Builder doesn't load at all. The only thing I see is the weird code as follows:
[vc_row type="in_container" full_screen_row_position="middle" scene_position="center" text_color="dark" text_align="left" overlay_strength="0.3" shape_divider_position="bottom"][vc_column column_padding="no-extra-padding" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" width="1/1" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid"][vc_gallery type="image_grid" images="310,311,312,313,314,315,316,317,318,319,320,321,322,323,324,325,326,327,328,329,330,331,332,333,334,335,336,337,338,339,340,341,342,343,344,345,346,347,348,349,351,352" layout="fullwidth" item_spacing="2px" constrain_max_cols="true" gallery_style="7" load_in_animation="none"][/vc_column][/vc_row]
Can you please help me with some directions of how to update things on my website or how to make WP page builder work?
Hello,
I have gone ahead and created a staging site. After installing the theme again it appears that the version is 6.1.65 and I don't see an option to upgrade to the latest version (10.0). How do I update the theme?
Hi there,
Apologies for the late reply.
The theme does not have an option for updating from the theme options.
Another thing is that version 6.165 is very old and the theme has gone through several major updates and you will probably encounter issues if you update directly to the latest version 10.5 - http://themenectar.com/changelogs/salient.html
What you can do is install the new one next to the older theme and then switch to the newer one and what does not work and how the newer version is.
To install side by side with older one you will need to use the FTP method shown here -
http://themenectar.com/docs/salient/installing-salient-updated/ - method 2
http://themenectar.com/docs/salient/
Hope this helps.
Hi I am having the same VC issue, recently updated PHP version and WP core.
@Bumperlanes
Did you have a look at this : http://themenectar.com/docs/salient/updating-salient/#troubleshooting ?
Best.
ThemeNectar Support Team