Okay
  Public Ticket #2037131
installing theme
Closed

Comments

  • siggywatt started the conversation
    June 5, 2019 at 1:51pm

    When trying to install the plugin i get this error messege.  

    I did have the plugin installed before, I deleted it and now I want to install it again.  I deleted the folder from file manager to make sure that wasn't the issue

    Installing Plugin from uploaded file: themeforest-4363266-salient-responsive-multipurpose-theme-wordpress-theme.zip

    Unpacking the package…

    Installing the plugin…

    The package could not be installed. No valid plugins were found.

    Plugin installation failed.

    Return to Plugin Installer

  •  8,994
    Tahir replied
    June 5, 2019 at 3:39pm

    Hey,

    Please have a look at this Article :http://themenectar.com/docs/salient/installing-salient-updated/ .

    Best

    ThemeNectar Support Team 

  • siggywatt replied
    June 5, 2019 at 4:07pm

    I have read the documentation and after trying to install the 'salient' file i get this error


    Installing Plugin from uploaded file: salient.zip

    Unpacking the package…

    Installing the plugin…

    The package could not be installed. No valid plugins were found.

    Plugin installation failed.

    Return to Plugin Installer


  •  8,994
    Tahir replied
    June 5, 2019 at 4:15pm

    Hey Agian,

    Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .

    Best

    ThemeNectar Support Team