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  Public Ticket #2041480
Issues about turning OFF - OFF CANVAS MENU
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  • Mario started the conversation

    Hi, I can't turn off the OFF Canvas Menu. In Off Canvas menu options I've disabled all.

    Silent Child Theme 0.1 is activated. The main theme has the same options disabled.

    I don't have any widget module activeted on that.
    I don't know what to do, please see screenshot.

  •  1,089
    ThemeNectar replied

    Hey Mario, from the looks of your screenshot, the issue could be caused by an outdated version of the header.php in your child theme. Version 10.5 of Salient reworked the header.php, and if you have a child theme with that inside, it would need to be updated.

    If the issue is not coming from your child theme (which you can test by temporarily activating the parent theme), please provide a temporary admin login so that I can take a closer look.

    Thanks in advance 

  • Mario replied

    Hi,

    Thanks for suggestions. Updating to 10.2 parent theme it seems work fine, when I switch again to child theme I still have the same problem. Do you need a private account to test or should I reinstall/update child theme?


    Thank you

  •  8,994
    Tahir replied

    Hey Again,

    If you dont have any major customizations in the Child Theme you can remove it as well and use the Parent Theme only. 

    Best 


    ThemeNectar Support Team 

  • Mario replied

    Ok, but please I'd like to solve problems not just remove the theme. I have some customizations on that one.

  •  8,994
    Tahir replied

    Hey Again,

    Please update the header.php and it should work as mentioned by the Developer.

    Hey Mario, from the looks of your screenshot, the issue could be caused by an outdated version of the header.php in your child theme. Version 10.5 of Salient reworked the header.php, and if you have a child theme with that inside, it would need to be updated.

    Best


    ThemeNectar Support Team