Okay
  Public Ticket #2056371
Demo's Wont Import
Closed

Comments

  •  2
    cmd84beyond started the conversation

    Demo import never stops loading - see the screenshot. Server settings are set at 300 second execution length, 75 mb upload size and 300 second memory limit - and even after increasing these I can't seem to solve the issue. 

    The theme, WordPress Core and plugins are up to date as well. 


    PS: I read about trying the "classic method" of importing using the XML file in the theme files and using Wordpress Import. I tried this but I can't seem to find the right file to import. I can't find documentation on the classic method either. 


    Thanks for your help!

  •  8,994
    Tahir replied

    Hey Again,

    Yes that could be the issue. Also try deactivating the WP Importer Plugin if you have it installed. 

    Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .

    Best


    ThemeNectar Support Team 

  •  2
    cmd84beyond replied

     Fantastic! This has been resolved, thanks!