Okay
  Public Ticket #2057060
Theme colours- safari versus chrome
Closed

Comments

  • japadoggg started the conversation

    Hello, when viewed on safari browser my website behaves very strangely and features blue backgrounds. 
    On chrome it appears as normal, with white backgrounds. 
    pls see attachements and advise. 

    thanks

  •  8,994
    Tahir replied

    Hey Again, Hope you had a Great Weekend, 

    Thats weird, did you try it on another computer or other version of Safari ?. 

    Best 


    ThemeNectar Support Team 

  • japadoggg replied

    Hello, 
    Yes on different devices. 

    also there are more differences beteween chrome and safari: The typography shows up different on each browser. On Chrome the different size headers and different fonts do not show up. yet they do on safari. 

    could this be a cache type problem? is it related to me using the classic editor?

    On attached screenshot # 1 you can see the background colour has been set as white... yet it shows up on safari as blue.

    On the second screenshot you can see the typography has been set up for roboto paragraph and palatino headers. this is not what I see on either chrome or safari,...

    what do you think is happening?
    thanks, Jiro





  •  8,994
    Tahir replied

    Do you have any server side caching or Plugin active ? .

    Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ and for WP Rocket use this guide :  https://docs.wp-rocket.me/article/108-render-blocking-javascript-and-css-pagespeed#critical-path-css m.

    Best


    ThemeNectar Support Team 

  • japadoggg replied

    thanks- that fixed that problem. 
    another one came up. when I open various pages that have images on them, the images do not show until I refresh the page. 
    for example this page: https://www.flowstate.co/about/ has images along the right side... that dont show up for me on either browser, until I hit  refresh. 


    pls advise, thanks

  •  8,994
    Tahir replied

    Does any of your plugins have a lazy load images option as that would likely cause this .

    Best 


    ThemeNectar Support Team 

  • japadoggg replied

    not that im aware of. do you know any plugins specifically with that feature?

  •  8,994
    Tahir replied

    Do you have Jetpack or WP Rocket Installed ?. 

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks 


    ThemeNectar Support Team 

  •   japadoggg replied privately
  •  8,994
    Tahir replied

    Should work now : http://prntscr.com/o6fkdj . 

    Best


    ThemeNectar Support Team 

  • lorenw replied

    on a somewhat related noted—are you aware of any Salient compatible lazy load plugins Tahir?

  •  75
    Scott replied

    Hey Again,

    No i am afraid there is no such option avalable . The Salient Theme already uses Adpative Images so lazy load is not needed . 

    Also Third Party Lazy Load Plugins dont work correctly with Salient as have been reported by Users . 

    Best 

    Themenectar Support Team