Okay
  Public Ticket #2059680
Chrome Video Background
Closed

Comments

  • pal605427 started the conversation

    Going to the site Chrome is using webM video extension which is showing really video in a pixelated way, unlike if you were to open the website in safari. Is there a way to default to mp4 like how safari is doing it? 

    below is a file in my .htaccess after checking the salient discussion people were mentioning they should add support extensions to that file which i did but did not resolve the problem.

  •   Andrew replied privately
  •  8,994
    Tahir replied

    Hey Again,

    I am afraid there is no such option available at the moment as the Browser Automatically loads the supported format. 

    Best 


    ThemeNectar Support Team 

  •   pal605427 replied privately
  • pal605427 replied

    @Tahir
    Does that mean i have to make the WebM have a better resolution? why is it so pixalated but mp4 is not they are the same version just saved to different format.

  •  8,994
    Tahir replied

    Try using a Youtube Url instead. 

    Please have a look at this Article :Troubleshooting Video Backgrounds.

    Best


    ThemeNectar Support Team