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  Public Ticket #206806
My text in the Edit Text Block is gone
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  • Louise Wiborg started the conversation

    Hallo :)

    I have just updated wp in my Salient theme - now I cannot seem to see my text when I enter Edit text block. And I am not able to see thinges I write but it is registred when I save and go back to the page.

    I hope you understand my english - and can help me with my problem.

    Sincerely Louise

  •  8,839
    Tahir replied

    Hey!

    Do you have version 4.0.3 if not , please update. Also please deactivate all plugins and test one by one which is causing the conflict.

    You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
    It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
    interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
    Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.

    Thanks


    ThemeNectar Support Team 

  •   Louise Wiborg replied privately
  • Louise Wiborg replied

    Hallo again

    Now I have deactivated every plugin I have - and it is still a problem. I cannot see the visual - content in my Edith text block.

    Sincerely Louise

  • Louise Wiborg replied

    I can see that my version is 3.15 - but why when it is just a month old?

  •  8,839
    Tahir replied

    Hey Louise!

    Updating WP has changed many core files therefore an update is needed. Please update to Theme version 4.0.3 to fix your issues. 

    Cheers


    ThemeNectar Support Team