Okay
  Public Ticket #207803
nectar-reorder error
Closed

Comments

  • Watchman started the conversation

    See this error in our wordpress admin, when trying to use Store Locator plus

    https://gist.github.com/YesThatAllen/a682bc6eee43d...

    What is the problem with 

    Uncaught TypeError: undefined is not a function nectar-reorder.js?ver=3.9.3  ?

  •  8,839
    Tahir replied

    Hey!

    Are you on Theme Version 4.0.3. If not please update since we had a reordering bug that was fixed. 

    You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
    It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
    interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html .

    Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.

    Thanks


    ThemeNectar Support Team 

  • Watchman replied

    Yes, we are running the april 17th release 4.0.3

  •  8,839
    Tahir replied

    Hey !

    Could you Please provide us wp-admin login details so we can take a look and also try deactivating all plugins for a sec to check if any plugin is causing a conflict. 

    Thanks


    ThemeNectar Support Team 

  • Simon replied

    I'm having the same problem with the last version of the template

  •  8,839
    Tahir replied

    Hey Simon!

    Can you provide your page url so we can have a look. Also try deactivating all plugins for a sec to check if any plugin is causing a conflict.

    Thanks


    ThemeNectar Support Team