Okay
  Public Ticket #2087368
Template Issues
Closed

Comments

  • Michael started the conversation
    July 19, 2019 at 9:34pm

    We are unable to upload our logo files into the header navigation menu to start creating our site. We also imported the corporate demo and none of the content is actually on the page? Needing some help please.

  •  3,278
    Austin replied
    July 21, 2019 at 7:42am

    Hi Michael,

    Sorry for delay in reply.

    Ensure you PHP settings are correct.

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Hope this helps.

  • Michael replied
    July 22, 2019 at 9:17pm

    Hey Andrew,


    I will try that now. Do you know how we can edit the content within the footer? We can't seem to control how to make changes to the text in it?

  • Michael replied
    July 22, 2019 at 9:19pm

    Here is a screenshot of what the default gives us

  •  3,278
    Austin replied
    July 23, 2019 at 6:30am

    Hi Michael,

    Change that in Appearance > Widgets. Expand those footer areas and edit

    8574439716.png

    Hope this helps.

  • Michael replied
    July 23, 2019 at 4:25pm

    Where is the appearance setting?

  •  3,278
    Austin replied
    July 23, 2019 at 4:30pm

    Hi Michael,

    Check on your dashboard of the left panel

    3009270668.png


    Hope this helps.

  • Michael replied
    July 23, 2019 at 4:32pm

    I still am not seeing that option on the dashboard?

  •  3,278
    Austin replied
    July 23, 2019 at 4:46pm

    Hi Michael,

    Can we have access to your website. We going to need username and password with admin privileges.

    Thanks.

  • Michael replied
    July 23, 2019 at 4:49pm

    [email protected]

    22November2016

  •  3,278
    Austin replied
    July 23, 2019 at 5:02pm

    Hi Michael,

    I login to your website and I was able to access

    5408584386.png

    Here is the link I was able to see

    https://elevatefinancialgroup.wpcomstaging.com/wp-admin/

    Hope this helps.