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  Public Ticket #2095939
Can;t save in Options Panel
Closed

Comments

  • dsomar started the conversation

    I had this issue with v10.0.5 and just updated to 10.5.3 and it persists.  Everytime I try and save in the Salient Options panel I see an error dialog "There was a problem with your action.  Please try again or reload the page" - I've tried both to no avail.

    The web console doesn't show any errors so I'm unclear what to do next.

    Thanks,
    DS

  •  75
    Scott replied

    Hey,

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Best

    Themenectar Support Team

  •  8,994
    Tahir replied

    Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .

    Best


    ThemeNectar Support Team