Hey! Just updated to Version: 10.5.3 and now our mobile menu is gone. I've gone through all of the header navigation settings I can possibly find, turn on and off for everything, especially in that Off/canvas/Mobile Menu section. Tried everything that I can think of. Even clearing the cache in our auto-optimize plugin, the Sucri Security plugin, and cleared the cache of our managed wordpress through Godaddy. Is there anything else I should try?
Gotcha. Did you click those 3 bars you circled and the menu came up? That's the issue. Cache cleared on the phone's browser and same issue persists. The menu has nothing in it. It's not like the words of the menu are the same color as the background either. Nothing clicks when I click on the blank space there. Therefore my site's kind of stuck as a one page site at the moment since no one's able to access the menu. Anything you can think to try?
Is that a new change Wordpress just made? That's a biggie for sure. Even though I had to go in there and hit the checkbox for off canvas nav for the main menu... it still didn't change anything. Cleared my browser cache. I even tried using not the "Main Menu" but the "Mobile menu" which isn't the correct navigation links... but I tried it to see if ANYTHING would show up in the dead white space. Nothing. I'm going to post my wordpress login deets in the next post. Do you mind seeing if you see anything else?
One weird part.. is that I don't see a change when I select in the salient off canvas menu settings, the different ways that the mobile menu can appear. You know, the slide right, or hover, or full screen type thing. None of those make a difference. Does that mean my theme is completely whack? I hope I can get it bag! Dear goodness.
Thanks so much for your time and helping me find a solution.
Hey! Just updated to Version: 10.5.3 and now our mobile menu is gone. I've gone through all of the header navigation settings I can possibly find, turn on and off for everything, especially in that Off/canvas/Mobile Menu section. Tried everything that I can think of. Even clearing the cache in our auto-optimize plugin, the Sucri Security plugin, and cleared the cache of our managed wordpress through Godaddy. Is there anything else I should try?
Hi there,
I checked your website and off canvas menu on mobile is there. Can you try with a different device to confirm. Could be your mobile browser cache.
Hope this helps.
Gotcha. Did you click those 3 bars you circled and the menu came up? That's the issue. Cache cleared on the phone's browser and same issue persists. The menu has nothing in it. It's not like the words of the menu are the same color as the background either. Nothing clicks when I click on the blank space there. Therefore my site's kind of stuck as a one page site at the moment since no one's able to access the menu. Anything you can think to try?
image of what it looks like when I click the menu bars!
Hi there,
Ensure the off canvas menu has been assigned in Appearance > Menus
Hope this helps.
Is that a new change Wordpress just made? That's a biggie for sure. Even though I had to go in there and hit the checkbox for off canvas nav for the main menu... it still didn't change anything. Cleared my browser cache. I even tried using not the "Main Menu" but the "Mobile menu" which isn't the correct navigation links... but I tried it to see if ANYTHING would show up in the dead white space. Nothing. I'm going to post my wordpress login deets in the next post. Do you mind seeing if you see anything else?
One weird part.. is that I don't see a change when I select in the salient off canvas menu settings, the different ways that the mobile menu can appear. You know, the slide right, or hover, or full screen type thing. None of those make a difference. Does that mean my theme is completely whack? I hope I can get it bag! Dear goodness.
Thanks so much for your time and helping me find a solution.
Hi there,
Apologies for delay in response.
Did you manage to find a working solution. It seems to be working now.
Thanks.