I've been building a site for a client using Salient. Once completed we've been having issues with responsiveness (desktop, mobile, tablet) and submitted a ticket here. The issue was resolved but now the client is saying that mobile isn't being consistent across different phones. The fonts and layout of the mobile view keeps altering inconsistently and I've been trying to fix this the past month but Salient has been finicky to work with (it'll be fixed then the next day the issue would come back).
Right now sometimes the site will load properly and sometimes it won't if I keep navigating throughout the site. We've been having problems with site speed as well on mobile (score has been around 60 and even when clearing cache it's still slow). The URL is listed below:
I've removed the minification settings and the issue is still coming up. It's also taking longer for the site to load without it. I've attached a screenshot below of the homepage where the issue shows up (and also on the other pages)
The only reason i can think of the Mobile being inconsistent is if the site it not loading 100% percent and the server timing out before it loads 100%.
Could you check with your hosting provider and have them look at the Error Logs and see if there are any timeouts being logged.
Hello,
I've been building a site for a client using Salient. Once completed we've been having issues with responsiveness (desktop, mobile, tablet) and submitted a ticket here. The issue was resolved but now the client is saying that mobile isn't being consistent across different phones. The fonts and layout of the mobile view keeps altering inconsistently and I've been trying to fix this the past month but Salient has been finicky to work with (it'll be fixed then the next day the issue would come back).
Right now sometimes the site will load properly and sometimes it won't if I keep navigating throughout the site. We've been having problems with site speed as well on mobile (score has been around 60 and even when clearing cache it's still slow). The URL is listed below:
URL: harpoon.vc or harpoonvc.wpengine.com
Thanks so much for your help in advance!
Hey Again,
Try using the Optimization plugins recommended in this Article http://themenectar.com/docs/salient/performance-optimization-guide/ and check if that makes a difference .
Best
ThemeNectar Support Team
Hi Tahir!
Our team actually went through that article already. It helped slightly in site speed but hasn't made a difference in the mobile glitchiness.
Tina
Could you remove those Minification settings and check whether its causing it or not.
Best
ThemeNectar Support Team
Hi Tahir,
I've removed the minification settings and the issue is still coming up. It's also taking longer for the site to load without it. I've attached a screenshot below of the homepage where the issue shows up (and also on the other pages)
Tina
Hey Again,
The only reason i can think of the Mobile being inconsistent is if the site it not loading 100% percent and the server timing out before it loads 100%.
Could you check with your hosting provider and have them look at the Error Logs and see if there are any timeouts being logged.
Best
ThemeNectar Support Team