Hi! I really like your theme but I do have a problem with Chrome. I am using the Wordpress video hosting service (Videopress) and it won't let me upload Webm files. I uploaded an Ogg file instead which does play on Chrome - http://patentvideo.files.wordpress.com/2014/05/powtoon_difvrepeua3_3142.ogv. However the Nectar slider won't play on Chrome but will play on Firefox and IE. What should I do?
Could you please make sure you have the points covered in Section 3.1 Troubleshooting Video Backgrounds in the user guide : http://themenectar.com/docs/salient.pdf .
Hey Dvorah, webm is mandatory for the webkit playback - if you're unable to upload that you will have to contact your hosting company for them to remove whatever restriction/security setting is active & preventing it. Or you could always alternately upload it manually through FTP and paste the source into the input field :)
Hi! I really like your theme but I do have a problem with Chrome. I am using the Wordpress video hosting service (Videopress) and it won't let me upload Webm files. I uploaded an Ogg file instead which does play on Chrome - http://patentvideo.files.wordpress.com/2014/05/powtoon_difvrepeua3_3142.ogv. However the Nectar slider won't play on Chrome but will play on Firefox and IE. What should I do?
Hey Dvorah!
Could you please make sure you have the points covered in Section 3.1 Troubleshooting Video Backgrounds in the user guide : http://themenectar.com/docs/salient.pdf .
Thanks
ThemeNectar Support Team
Yes I did that first and I did edit the .htaccess file as you recommended, plus I also used your recommended Ogg converter.
Hey Dvorah, webm is mandatory for the webkit playback - if you're unable to upload that you will have to contact your hosting company for them to remove whatever restriction/security setting is active & preventing it. Or you could always alternately upload it manually through FTP and paste the source into the input field :)
Cheers
Thanks - I used a different hosting company, uploaded the WebM version and it worked!