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  Public Ticket #2132747
Text block doesn't show text (backend)
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  • Queen_Eef started the conversation

    Hi,

    My text block element doesn't show the text in 'visual' but does in 'text'. See attachements.

    I checked and the plugins (incl. Wp bakery), salient and wordpress are updated to the latest version.

    Can you please help me?
    Thanks!
    Eefke

  •  3,024
    Andrew replied

    Hi Eefke,

    Thanks for getting in touch.

    That is odd, could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Hope this helps.

  • Queen_Eef replied

    Hi Andrew,

    I tried, but that is not the problem. 
    Do you have any other options?

  •   Andrew replied privately
  •   Queen_Eef replied privately
  •  8,993
    Tahir replied

    You need to turn off the Gutenberg Editor in here : https://autoschadehersteldekoster.nl/wp-admin/admin.php?page=vc-general . 

    Best


    ThemeNectar Support Team 

  • Queen_Eef replied

    Sorry Tahir, but this also didn't solve the problem...
    'Disable' was checked, so I enabled it. Didn't solve it.
    So I disabled it again, but the problem is still there.

    Is there another solution?

  •  8,993
    Tahir replied

    Hey Again,

    See screenshot: http://prntscr.com/p00b76 . The WP core directory is not available. Please contact your hosting provider and have them check this. 

    Best


    ThemeNectar Support Team