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  Public Ticket #2143310
Installing Plugin Salient WPBakery Page Builder
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  • Noyon started the conversation

    With due respect,

    I see an error message during the  Salient WPBakery Page Builder install. See the attached file. Also demo imported not working and when i click the  WPBakery Page Builder then a white screen pop ups with your company logo. 

    thanks

  •  3,024
    Andrew replied

    Hi Noyon,

    Thanks for getting in touch.

    It is likely you are not using Salient WPBakery Page Builder which is installed when required plugins are installed. If you already have a different version of the WPBakery Page Builder installed, you’ll need to deactivate it before installing the Salient version as only one version of WPBakery Page Builder can be active at a time.

    Hope this helps.