Okay
  Public Ticket #2153433
WPBakery Page Builder
Closed

Comments

  • Elvis_hannn started the conversation

    Hello, 

    I've been using the portfolios post for my projects. Mainly I use the  WPBakery Page Builder ( Front end ) builder. But Whenever I make changes to a post the "update" button does not work. I click on it and nothing happens. 

    The only way I am able to actually update it is if I make the changes through the "backend editor". I have tried clearing the cache but it remains the same. 

  •  3,023
    Andrew replied

    Hi Elvis_hannn,

    Thanks for getting in touch.

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Hope this helps.

  •  8,992
    Tahir replied

    Hey Again,

    Please check for Browser Console Errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors in the Frontend editor as that will give a clue to whats causing it .

    Bes t


    ThemeNectar Support Team 

  • Elvis_hannn replied

    Okay so I have tried testing for a plugin conflict, All of them seem to be working fine together because they did not resolve the issue. Also I tried each step in the : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors link. But it seems that the

    define('SCRIPT_DEBUG', true)

    script did not fix the issue. Through google chrome I open the the java console and this error popped up once i clicked "update" on the front end builder. 

  •  8,992
    Tahir replied

    Hey Again,

    The admin-ajax issues likely occurs when you are low on server resources. Please contact your hosting provider and have them look into this. 

    Best 


    ThemeNectar Support Team