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  Public Ticket #2172839
Visual Composer
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  • lesgrandesvoix started the conversation

    Hello,

    I just figured out that Visual Composer was not working anymore with my previous version of Salient Child theme. The VC blocks no longer appear and I only have one Classical type block with code.

    So I tried to update the Salient Child theme with a new file that my graphic designer sent me but I got this message:

    "Fatal error: Call to undefined function nectar_get_theme_version() in /htdocs/public/www/wp-content/themes/salient-child/functions.php on line 7

    Ce site rencontre des difficultés techniques."

    So I bought and downloaded the latest version of the Salient theme on ThemeForest. Then I tried to update the Salient theme (with the Easy Theme and Plugin Upgrades plugin) but I was not able to update the Salient theme, as I get a message saying that the file size exceeds the one indicated in the 'upload_max_filesize' from the 'php.ini' file.

    Could you please help me with finding a solution to this Visual Composer problem, and explain why the Salient Child theme no longer works?

    What is the difference between the Salient and Salient Child themes?

    Many thanks for your help and best wishes,

    Florent 

  •  8,992
    Tahir replied

    Hey ,

    Your PHP Settings are likely not correct. 

    Recommended PHP configuration limits are as follows:

    • max_execution_time 60
    • memory_limit 256M
    • post_max_size 48M
    • upload_max_filesize 48M

    Please have your hosting provider fix this for you so it can be installed correctly. 

    Also update the Theme using this guide: http://themenectar.com/docs/salient/updating-salient/ .

    Thanks 


    ThemeNectar Support Team 

  • lesgrandesvoix replied

    Great, thank you! It is fixed.